Though, we highly recommend checking the size chart, since every product has its own unique size chart. As a rule of thumb we’re suggesting to choose 1-2 sizes bigger than you would normally wear. In cases of Size Exchange, provide the size of the item you wish to receive in exchange.Īsian sizes tend to run a bit smaller than European or US sizes.Reason for requesting a return or exchange (Defective Item Exchange, Size Exchange, Unwanted or Unopened Item Return, Defective Item Repair).Product name of the item you wish to return.To ensure speedy service, please have the following information ready when contacting our Customer Service Department: Please be aware that you need to bear the shipping costs back to our warehouse in China.

If you paid with a credit card or some other payment method it might take up to 7 business days. If you paid with PayPal you will receive your money most likely within 24 hours. Once our warehouse received the item your money will get refunded. You can easily return an item within 30 days after you received the parcel. Still are returns & exchanges a thing because of a wrong size or the item is not as expected. Have a quick support team who is always open to your inquiries ✓.Offer a tracking number for every order ✓.Do a quality inspection for every item before shipping it ✓.We really give our best to satisfy every one of our customers in the best way.

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